The team struggles to accept responsibilities and come to any agreements, resulting in negative morale. The FIVE DYSFUNCTIONS of a team showcases the five dysfunctions of a team that are important to work on for any team in order to complete the organizational objectives and be successful. Patrick Lencioni reveals the basics of teamwork by using a leadership fable, a story of a technology company that is struggling to grow and find customers.


The fear of being vulnerable with team members prevents the building of trust within the team.

The desire to preserve artificial harmony stifles the occurrence of productive ideological conflict.

The lack of clarity or buy-in prevents team members from making decisions they will stick to.

The need to avoid interpersonal discomfort prevents team members from holding one another accountable.

The pursuit of individual goals and personal status erodes the focus on collective success.


  • Are comfortable asking for help, admitting mistakes and limitations and take risks offering feedback
  • Tap into one another’s skills and experiences
  • Avoid wasting time talking about the wrong issues and revisiting the same topics over and over again because of lack of buy-in
  • Make higher quality decisions and accomplish more in less time and fewer resources
  • Put critical topics on the table and have lively meetings. Align the team around common objectives
  • Retain star employees