CONVERSATIONAL INTELLIGENCE is the key to success in life and business. Its not about how smart you are but how open you are to learn new things. CONVERSATIONAL INTELLIGENCE is an organisation's ability to communicate in ways that create a shared concept of reality. It is the hardwierd ability in all humans to connect, engage and nabigate with others.
Author and organisational anthropolohist Judith.E.Glaser was the one who presented a framework for knowing which kind of conversations trigger the lower,more primitive brain and which conversations activate higher level intelligences such as trust, integrity, empathy and good judgement.
- Bridging or closing the gaps between the organisation and employee reality.
- Yielding improved business results and creating a framework for enhancing relationships and partnerships.
- Releasing new energy for growth snd transformation.